Privacy Policy for Fibromyalgia ME/CFS Gold Coast Support Group

Effective Date: 01/07/2023

Thank you for visiting the Fibromyalgia Support Group website. This privacy policy outlines how we collect, use, and protect your personal information. By accessing and using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information when you interact with our website, such as when you use our contact form to send us a message. The types of information we collect may include:

  • Name
  • Email address
  • Message content

2. How We Use Your Information

We use the personal information collected through our contact form to respond to your inquiries and provide you with the support or information you request. We do not use this information for marketing purposes unless explicitly authorized by you.

3. Legal Basis for Processing

Our processing of your personal information is based on your consent when you submit information through our contact form. For individuals under the age of consent, we require parental or guardian consent before collecting any personal information.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may, however, share your information with authorized individuals within our registered charity organization who need to access this information to respond to your inquiries effectively.

5. Data Retention

We retain the personal information you provide through the contact form for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws and regulations.

6. Security

We take the security of your personal information seriously. We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. You can also withdraw your consent for us to process your information at any time. To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website is not directed towards children under the age of consent in their respective jurisdictions. We do not knowingly collect or store personal information from individuals under this age without parental or guardian consent.

9. Contact Information

If you have any questions, concerns, or requests related to your personal information or this privacy policy, please contact us via the Contact Page

10. Changes to this Privacy Policy

We may update this privacy policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date.

By using our website, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your personal information as described herein.